Frequently Asked Questions

Everything you need to know about planning your next trip with tripella.

General

What is tripella.ai?
tripella.ai is an AI-powered trip planner designed for group travel. Whether you're planning a bachelorette party, girls' trip, or family getaway, tripella helps you organize everything — from stays and restaurants to itineraries and packing lists — all in one place.
How does it work?
Start by creating a trip and telling us your destination, dates, and vibe. tripella generates curated recommendations for restaurants, excursions, and stays. You can build a day-by-day itinerary, invite your travel group, and share everything with a single link.
Is tripella free to use?
Yes! tripella is completely free. No credit card required, no hidden fees. We make money through affiliate partnerships (like Amazon) when you shop our product recommendations — at no extra cost to you.

🗺️ Trip Planning

How do I create a trip?
Click "Start Planning" on the homepage. You'll walk through a quick onboarding flow where you pick your destination, trip type, vibe, and dates. Your trip dashboard is ready in seconds.
Can I invite friends to help plan?
Absolutely! Use the guest management feature to invite friends by email. Everyone in the group can view the trip details, and the organizer can manage the itinerary and settings.
How do I build an itinerary?
Head to the Itinerary tab on your trip page. You can add events day by day, drag them into order, and include details like time, location, and notes. tripella also suggests activities based on your destination and vibe.
Can I share my trip with someone who doesn't have an account?
Yes! Every trip has a shareable link. Anyone with the link can view the trip details — no sign-up required. This is great for sharing with family or friends who just need to see the plan.

🔒 Account & Privacy

How do I sign up?
Click "Sign In" and create an account with your email. We use secure authentication powered by Supabase — your data is encrypted and never shared with third parties.
How is my data handled?
Your trip data is stored securely and is only accessible to you and the people you invite. We don't sell your personal information. Trip data is used solely to power your planning experience.
Can I delete my account?
Yes. If you'd like to delete your account and all associated data, please contact us at team@contact.tripella.ai and we'll take care of it promptly.

🛍️ Products & Affiliate Links

How do product recommendations work?
tripella curates product suggestions based on your trip's destination, vibe, and activities. Whether it's beach gear, hiking essentials, or party supplies, we surface relevant items to help you prepare.
Does tripella earn money from product links?
Yes. As an Amazon Associate, tripella earns from qualifying purchases made through our product links. This is how we keep the platform free — and it never costs you anything extra.
Are the product recommendations biased?
No. We recommend products based on relevance to your trip, not commission rates. Our goal is to help you find genuinely useful items for your travel plans.